What We Collect and Why We Use It
We collect the information you provide when you open your account — name, contact details, date of birth — and the transaction data generated when you deposit or withdraw through bKash, Nagad or Rocket. Device identifiers and session logs are recorded automatically each time you access
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the lobby, whether on mobile or desktop. We use this data for three purposes: to run and secure your account, to process payments correctly, and to meet any legal obligations that apply in your eligible region. We do not sell your personal data to third parties.
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We share data only with payment processors that handle your bKash, Nagad or Rocket transfers, and with technical partners who help keep the platform running. Any partner we work with is contractually bound to handle your data only for the task we assign them. If you
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are in Bangladesh, access to our services depends on local law and applicable eligibility rules — your data rights under that framework are set out in the sections below. We hold your data for as long as your account is active. Once you close your account,
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we retain records only for the period required by applicable legal or financial obligations.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.